A major UK-based manufacturer and retailer of domestic white goods—including refrigerators, ovens, washing machines, and dishwashers—delivering products via retail and direct-to-consumer channels.

The client needed to improve protection of their white goods along their supply chain and distribution channels. This involves shipments from hubs to retailers outlets and final mile to end users. Their key challenges included:
1. AIR|SHIELD™ Integration
2. Foam & Carton Kits
3. Pack Standardisation & Efficiency
| KPI | Before | After Solution | Improvement |
|---|---|---|---|
Transit Damage Rate | 4.8% | 0.7% | 85% |
pack Out Time/ Transaction | 6 minutes | 3.5 minutes | 41% |
Number of SKU's | 14 | 22 (via modular kits) | 57% |
Pallet Space Used (Packaging Store) | 10 Pallets | 4 Pallets | 60% |
Recyclable Content (%) | 40% | 85% | 112% |
GAIA delivered a hybrid packaging approach - combining AIR|TUBE™ inflatable protection with sustainable custom foam and carton kits
"The AIR|TUBE™ hybrid solution gave us targeted protection exactly where we needed it, while the foam/carton kits improved pack consistency. We’ve seen a major reduction in field damage claims and faster packing on our assembly stations."
Let's discuss how we can create a custom solution for your specific needs.